Services
​Business needs differ greatly.
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Do you know your business could benefit from research, but you aren't sure where to start? Do your eyes glaze over when you hear the word 'research'?
KO Consulting is here to help! As a small business owner with academic training in research methods, valuable workforce experience, and an uncanny enthusiasm for social science research, we can collaborate to get you the information you need to help your business thrive.
Website Navigation
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Ever wonder how prospective and current clients actually navigate your website?
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Have a hunch that that your website could be tweaked to better meet client expectations?
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Think your website could benefit from an outsider's perspective with an eye for details?
If so, KO Consulting can help. From a budget-friendly 'KO audit' to more in-depth user experience research, we can work together to improve your website's navigation and effectiveness.
Client Experience
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Curious about first impressions when clients encounter your social media, website, newsletter, products, or services?
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Interested in understanding your clients' experiences so that your products and services better meet their needs?
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Ever wonder if personal relationships with clients are hindering the authenticity of their feedback?
If so, KO Consulting can help. From a budget-friendly client survey to in-depth customer/client interviews, we can work together to come up with a plan to better meet your clients' needs.
Employee Engagement
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Want to discover what contributes to employee frustration or confusion and develop strategies for addressing those issues?
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Looking for honest (and gentle) feedback from employees so you can create a healthier group dynamic?
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Interested in working with your employees to update job descriptions so that they more accurately reflect the work being done?
If so, KO Consulting can help. From a budget-friendly employee engagement survey to group discovery sessions or in-depth conversations, we can work together to improve employee engagement.
Inclusivity & Belongingness
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Wondering how to improve your company's inclusivity to ensure clients feel a sense of belonging?
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Interested in ensuring that your company culture is moving toward increased inclusivity?
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Have a hunch that your business could benefit from an 'inclusivity audit'?
If so, KO Consulting can help. From a budget-friendly 'KO audit' to more in-depth interviews or surveys, we can work together to ensure that your business promotes a sense of belonging and inclusivity for clients.
Instructional Design
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Have a hunch that your client engagement materials (newsletters, manuals, etc.) need an upgrade?
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In need of a detailed-oriented overview of your client communications, newsletters, or training materials?
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Want a trained outsider's perspective to help you improve client informational or educational materials?
If so, KO Consulting can help. From a budget-friendly 'KO audit' to more in-depth user experience research, we can work together to ensure that your materials are aligned with current instructional design standards.
Goal Setting & Accountability
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Have you been putting off an important tasks and know you could benefit from some strategizing and accountability?
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Are you having a hard time with motivation and focus?
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Do you have so many things to get done that you're having a hard time prioritizing and following through on tasks?
If so, KO Consulting can help. From strategizing sessions to creating and following-up on accountability metrics, we can work together to create and implement a plan to finally get tasks off of your 'To Do List'.
